Shipping policy
Shipping Policy
At PHAMTUNG TIMEPIECES, we are committed to delivering your order quickly and safely. Please read our shipping policy carefully:
Processing Time
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All orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
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You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Methods & Delivery Time
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We offer worldwide shipping.
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Estimated delivery times:
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United States & Europe: 5 - 7 business days
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Other regions: 7 - 10 business days
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Please note that delivery times may vary depending on your location and customs clearance.
Shipping Costs
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Shipping is free worldwide on all orders.
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No hidden fees - the price you see at checkout is the final price.
Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can track your package directly on our website or through the carrier’s tracking portal.
Customs, Duties & Taxes
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International orders may be subject to customs duties or import taxes.
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These fees are not included in the product price or shipping cost and are the responsibility of the customer.
Lost or Delayed Packages
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If your package is delayed or lost, please contact us at phamtungtimepieces@gmail.com and we will assist you immediately.
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We are not responsible for delays caused by customs or other factors beyond our control, but we will do our best to resolve any issues.